 CUSTOMER COMMENTS
WE GO THE EXTRA MILE FOR OUR CUSTOMERS!
At CreativePlay4Less.com we believe that outstanding service is every bit as important as the quality of our products. Below are unsolicited comments from our customers. In addition to providing products of exceptional quality and value, we strive to achieve the very best in customer service on each and every order we receive.
WOW! I’m shocked!! What fantastic service. With service like this I will recommend your site and when we decide what we will do for my daughter we will be looking again to you. Again, Thank You So Very Much for your time and help in this manner. SS - Parkville, MO
"The tent arrived via FedEx Saturday afternoon. I wish you could have seen my grandson's face when we got it all put up! He's thrilled, and maybe now he'll go to sleep in his own bed....thanks!" LEH - Anchorage, AK
"Thank you, Thank you, Thank you!!!
My daughter is going to be so excited when she gets this gift. I hear it is way better than the Disney version.
Thanks for getting this package out so quickly. You guys rock!!!" KC Evansville, IN
"I would like to thank the gentleman that helped me this morning when I was placing my order. I was having a difficult time in placing my order and he (your representative) quickly and efficiently took my order.
Thank you and Merry Christmas!" DR - Bremerton, WA
"I just wanted to commend you on your wonderful service. I placed an order for a tent on December 3rd and it was received on the the 6th. Although our children are older, I will certainly keep your company in mind when ordering gifts for others. And I will be glad to share the good news of your company with others. Thank you so much. Please pass my gratitude on to any supervisor(s) who should be aware that you are doing a great job." ER - Omaha, NE
"Thank you so much!!! You really are such a stand up company! I will recommend you to everyone I know!" LH - Cross Plains, WI
"Thank you so much for your help. I know a young lady who is going to be SO excited when she gets to my house this weekend!!" DS - McGregor, TX
"I received my order in aprox 5 days! I was so pleased with the pop-up tent! Do you make & or sell any other pop-up tents? Please let me know if you do. It is one of the best things I've ever bought!!!" KY - Kansas City, MO
"Just wanted to say Thank You for the prompt delivery of the Pirates Play Tent & Tunnel Combo for my baby boy. I found this website very easy to navigate and all necessary information was available. My son is still exploring his new tent and I'm sure he'll have many funfilled hours with it. Thanks once again!" MC - Florida
"Thank you so much. My grandsons received the shipment and they love it. The credit card was charged the right amount too. Thank you again for all your help and patience. Hope you have a wonderful holiday. You have been a very important part of two little boys and my holiday.
Thank you so much, and Merry Christmas and a safe and Happy New Year." TP - Peoria, IL
"Thank you again, I can't wait until Christmas to see my 3yr old grandson and 4yr old grand daughter open this and start playing. I am excited about the quality of your product compared to others." CN - Franklin Park - IL
"Good Morning! I just wanted to take a second to say THANK YOU very much for your great customer service and being so prompt getting back to me. I hope you have a great holiday!" TM - Clarendon, VT
"I have NEVER experienced such EXCELLENT customer service as I did with your company. I live in Louisiana and placed an order around 9:15PM, Central Standard time. I forgot to add the special code in order to receive free shipping, so I called the phone number expecting to get a voice mail. The website said customer service closed at 5:30PM, Pacific Standard time. To my surprise, a real person answered the phone and promptly credited me for the shipping charges. I was flabbergasted!! Yes, I will tell everyone about your website. I was simply "Googling" for tents and BINGO! What a delightful experience. Thank you so much!" KJ - Lake Charles - LA
"I am writing to express my thanks to you. I recently purchased the Pirates Bed Tent for my 2 year old who recently switched over to a toddler bed from a crib. He had been having trouble sleeping ever since we made the transition. As a result, I wasn't getting much sleep. I came up with the idea to buy the bed tent in hopes that it would make him feel more secure and cozy at night so we would sleep better. Well, it worked! He absolutely LOVES his new tent and is now sleeping through the night again. I am getting the rest I need as well. Thank you so very much! I only wish I had one when I was growing up." NM - Bradenton - FL
"I just wanted to thank you for the quick service. My
son loves his "army tent." He had a "army" birthday party this Saturday and he really enjoyed having the tent too!! He sets it up in the house and plays camp. He just loves it!!!" LM - St. Louis, MO
"We just wanted to let you know how impressed we've been with the customer service we've had from your Company. The replies were so prompt to our enquiries (and worries). The shipping arrangements have worked fine and the tent was delivered as per the tracking info. All in all , a very good experience. I'm sure our g/daughter will spend many happy hours in the tent." HK - United Kingdom
"I just wanted to thank you for my order which arrived over a week ago! It came promptly and is exactly what I need. It is also very easy to set up and move around. I'm actually using it for a sauna treatment that I will be doing for sometime. I have 3 infra-red heat lamps on a board that I sit in front of and the tent is just about the right size to keep in the warmth. When our grandkids come over I can take the lights out and they have a fun tent to play in! Thanks again!" PJ - Prescott - AZ
"My daughter and grandaughter are elated and so am I. Excellent pricing and excellent quality-not liable to fall apart anytime soon. Thanks!!!!!!!!" PS - Boise, ID
"I received the tent about two weeks ago, my kids love it! Thank you for your prompt service!" MK - Ottawa, Canada
"Thank you so much for your prompt attention to this matter- thumbs up in the customer service department! THANKS!" NG - Las Vegas - NV
"My two cats really love their dog and cat agility tunnel. It's roomy and very sturdy and they spend most of their playtime running through it, chasing each other in and out of it or napping in it. It's like a playground for dogs and cats and is also great for training or could be used in competitions as it's very roomy and well made. It's by far their most favorite toy and the one they never tire of and use the most. I highly recommend it. It's really fantastic!" RM - Wheeling, WV
"My four year old loves it and so do all of his friends. Thank you for making it very memorable and keeping his imagination going. THANK YOU SO MUCH!!!!!" JT - Denver - CO
"WE love the car bed for my son. But during the days my daughter plays in it longer, because he goes to school, and she loves playing in it just as much as the boy. I will probably get one for her when she is out of the crib." WM - Chatanooga, TN
"This is just to let you know that my order arrived today, which I found quite fast (5 days)! So apparently, USPS Airmail Parcel Post, seems like a fast, reliable and cheaper shipping method for Europe/Switzerland." JM - Switzerland
"I am VERY impressed by the level of customer service that Creativeplay4less has. Even though I had to return my order, they were incredibly helpful! The true test of a GREAT buying experience is the help the company gives you when you have to make a return and this company is one I would definitely recommend to anyone! I plan on turning to them first for any other internet orders." RB - Odenton - MD
"The last tunnel I ordered was here in just 2 days! It has been a huge hit and is holding up great. Thanks!" MS - Hastings - MI
"Received our LITTLE FARM PLAYHOUSE and it is a great hit with our Brady. My husband was also pleased because it was simple to set- up! Thank You! MH - Salina, KS
"I purchased the two tents/tunnel as I have two very active toddlers. The price was the unbeatble and the quality is great. They have been pushed down stairs, thrown across the room and rolled over many times. I have a 13 mos son and 2 yr old daughter. My son doesn't sit still for more than 25 seconds so he just loves to crawl through the tunnel and chase my daughter around the tent. Great product!" GH - Centennial, CO
"I just wanted to let you know how much Dylan enjoyed his Army Tent. Dylan is so special, born with weight of 1 LB 1 OZ. So we really listen when he has a special request. The army tent was it. Thank you again, for all your help with this order." TR - Tulsa, OK
"This rocket tent is nicer than the picture shows. I got it for my 3 yr old nephew. The only thing that would make it better for him is if it really flew!" LM - Trenton, NJ
"The tent arrived quickly and was in excellent condition. As a product, it was easy to assemble and also take down if you wanted to put it away. The kids loved it!" KB - Cheyenne - WY
"I was very pleased with my shopping experience at Creativeplay4less.com. There were a great number of products to choose from. I received immediate confirmation of my order and was then notified when the product shipped. Additionally, the tracking number was provided and I was able to check the shipping progress of my package daily. The item was received on the exact date that was promised. I would definitely shop here again. CL - Alexandria, VA
"Best price I could find for a play tent, came quickly, and it is adorable! Thanks!" LO - Chicago - IL
"Just a note to let you know the tent arrived today 5/3/06). It's great and the grand daughter loves it. Thanks much!" SG - Blue Springs - MO
"Thank you so much for everything - I appreciate great
Customer Service! Happy Holidays!" LF - Levittown, NY
"Thank you so much. This is fantastic service! KG - Los Angeles - CA
"I placed an order for a bed tent and received the item within 2 days! I was more than impressed with your service and expedience! Keep up the good work! If only more merchants online were this good at doing business!" JP - Sioux Rapids - IA
"They were great! Very quick response times to my email questions and exceptional customer service. Shipping costs very reasonable." JG - Lee's Summit, MO
"Very smooth transaction, great customer service." DW - Westlake Village - CA
"I found what I was looking for (bed tents) in a clear format that explained how the product works. The site had the best price, the buying and shipping process was just like anywhere else, and they emailed me throughout to tell me where the tents were in the shipping process. Easy and well done." CM - Santa Fe - NM
"Excellent selection and service. I work in the distribution and order fulfillment industry and have had many experiences both good and bad to compare this one to... Keep up the good work!" DD - Mobridge, SD
"Super speedy shipping, great price." MB - Fairfield - CT
"Very easy to shop Creative Play 4 Less. Great selection of playhouses/tents.Our grandchildren are thrilled with their houses.I will shop this website again with the confidence of another easy purchase from my own home. :)" JM - Mayport - FL
"Great web site, easy shopping for creative play for children. Will use Creative Play 4 Less again." EL - New York, NY
"Love this web site. Great gifts, very creative merchandise." JM - Holland, MI
"VERY good service!" JB - Portland - OR
"Excellent Service!!!" CH - Huxley, IA
"I purchased a tent with a tunnel on line. I promptly received an e-mail confirmation of my order. Shortly after I received another e-mail saying the item I had ordered would not be in for over a month and would I like to get a different one or wait for the one I ordered. Then they called and left me a message on my phone. I was very pleased that they did not just let me wait for a month to find out. They were very prompt and very helpful. I would recommend them to anyone. Thanks!!" MH - Fayetteville - AK
"I have a great shopping experience with this store. They have the lowest price,fast shipping and ease of purchase. I highly recommend this store." RM - Antelope - CA
"My experience was good. The only reason for the 4 on delivery was that I only got one of my 2 same items. A phone call was all it took, and I was called again for an apology, and it was sent immediately...still in time for grandsons birthday celebration. Would definetly use them again." BB - Spring - TX
"CreativePlay4Less was one of the best experiences I have had with an on line site. The customer service was outstanding and the product exactly as advertised and shipped on time." PK - Grantham, NH
"I just wanted to say thank-you for great customer service. I called two weeks ago about a broken tent pole. The tent wasn't even a year old and when I took one of the poles out of the box to re-assemble the tent the elastic cord had come out of the seven rods...Pacific Play Tents sent us a new rod for free...that's GREAT customer service. There are NOT a lot of companies out there like that...thank you again. My kids LOVE to play in your tent and tunnels. Great products backed up by great customer service." KH - Downers Grove - IL
"We purchased a train tunnel for our sons 1st birthday. We were notified the product was delayed from the manufacturer. We expressed that we needed the item by a certain time. We found the company to have excellent communications and follow through. We received our order in plenty of time for our sons party. Very professional and prompt. Thank you." EC - Lake Mary - FL
"Great overall--very easy to order-user friendly, will keep their website for future use as we buy a number of toy/sports items
No problems whatsoever." CJ - Cedar Falls - IA
"I found what I was looking for by searching for it online. I ordered it from this merchant (and it was on sale!) and delivery was as promised." KH - Santa Maria, CA
"Merchandise was as expected. Service was prompt." HS - Minocqua, WI
"Excellent experience coast to coast! :o)" DH - Prospect, CT
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